Refund policy

Refund policy

90-Day Satisfaction Guarantee:
If you're not completely satisfied with your purchase, you may request a refund within 90 days of receiving your order.

Refunds:

  • Contact our customer support at hello@reemia.com with your order number and refund request.

  • Refunds will be issued to the original payment method.
  • Please allow 5–7 business days for the refund to reflect in your account.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the product. We will arrange for a replacement or refund at no additional cost to you.

Non-Returnable Items:
Certain items, such as gift cards and clearance items, may be non-returnable. This will be indicated on the product page.